Please bring your email confirmation and ID with you as your ticket on the evening of the performance. There is no need to collect the tickets from the museum during opening hours.
Unfortunately we are unable to offer refunds for this event. If an Event is cancelled by the Event Organiser (i.e. a cancellation due to circumstances beyond the Event Organiser's control), we will refund the purchase price of your tickets and any booking fees. If an Event is moved from its advertised venue and / or the date is changed, tickets already purchased may remain valid should you wish to attend the revised Event. If not, we will refund the purchase price of your tickets and any booking fees.